If you can’t remove the DRM and take the content elsewhere then it’s not really yours. None of this is new, and that’s why my recommendation remains the same: only buy digital content which is fungible.

And if Amazon cuts off your account then you lose access to your Kindle ebooks, video, mp3, and audiobooks.

If the DRM servers are turned off, you lose access. If you’re wondering why I am not calling for pitchforks and torches, it is because this has happened before, and because it is one of the obvious and well-known problems with relying on cloud storage. This is at least the third major media spectacle over this topic that I know of, and there are probably others that I have not read about. Amazon has been culling customers for excess returns since at least 2009. This should come as no surprise, though I do expect many to throw up their hands and scream in horror. If any customer has trouble accessing their content, he or she should contact customer service for help. You should still be able to access your previously purchased ebooks:Īccount status should not affect any customer’s ability to access their library. Update: Amazon has said that this is not true. One has even reported losing access to their account at. What’s even worse is that the ex-customers also lose access to their Kindle ebooks. My sources are reporting that the ex-customers are cut off from their account and are not allowed to register for a new account. When a consumer abuses this and turns Amazon into their at-home showroom, the costs can add up quickly. Consumer protection laws guarantee that a consumer can return an item at the retailers expense. Returns are a serious issue with German retailers. And this week looks to be the chosen time for Amazon to cull the worst offenders. Frankfurter Allgemeine and have independently that Amazon is on a rampage.Īmazon’s reputation for losing money willy-nilly notwithstanding, the retailer does have rules to cover even the least profitable customer. Reports are coming in today that Amazon is culling accounts in Germany. Ready the pillories Amazon is being evil again.

Amazon kindle account germany